Privacy Policy

This document is intended to tell you what data we collect, why and how we use it.

When you use our services, we ask you for some data that we need to make our service efficient. The data we may request from you are:

• Name;
• Surname;
• Address;
• Telephone number;
• E-mail;

For under 18s

If you are under the age of 18 you cannot provide us with any personal data, and in any case we do not assume responsibility for any false statements you provide. If we become aware of the existence of untruthful statements, we will proceed with the immediate cancellation of any personal data acquired.

1. HOW DO WE USE THE DATA COLLECTED?

We use the data collected to offer you our service every day, to inform you about our commercial activities or to offer you a more personalized service in line with your interests. In detail:

• A) guarantee you access to our services and their provision: such as correspondence by e-mail using the appropriate contact forms, if present;

2. IS THE PROVISION OF DATA MANDATORY?

The provision of personal data is mandatory to guarantee access to our services and their provision point A) section 1.

3. WHO ARE THE SUBJECTS OF THE TREATMENT?

The data controller is: Torrefazione Bugella s.a.s. based in Via Maestri Del Lavoro, 12 – 13900 – Biella (BI) – Italy. It is possible to contact the data controller at the e-mail address: info@torrefazionebugella.it.

The data collected as part of the service provision may be disclosed to:

• administrative and judicial bodies and authorities by virtue of legal obligations;
• companies that perform functions strictly related to our business;

Your personal data may be transferred outside the European Union to be processed by some of our service providers. In this case, we make sure that this transfer takes place in compliance with current legislation and that an adequate level of protection of personal data is guaranteed based on an adequacy decision, on standard clauses defined by the European Commission or on Binding Corporate Rules.

Under no circumstances do we give or sell personal data to third parties.

4. HOW CAN YOU HAVE INFORMATION ABOUT THE DATA, MODIFY IT, DELETE IT OR HAVE A COPY OF IT?

You can request your data in our possession or request its cancellation by sending a request to the email address: info@torrefazionebugella.it.

Your personal data will be processed within 30 days or, in the event that the processing becomes particularly complex, within 3 months.

Any natural person who uses our services can:

• obtain from the owner, at any time, information about the existence of their personal data, the origin of the same, the purposes and methods of treatment and, if present, to obtain access to personal data and information referred to in Article 15 of GDPR;
• request the updating, rectification, integration, cancellation, limitation of data processing in the event that one of the conditions provided for in Article 18 of the GDPR is met, the transformation into anonymous form or the blocking of personal data, processed in violation by law, including those that do not need to be kept for the purposes for which the data were collected and / or subsequently processed;
• object, in whole or in part, for legitimate reasons, to the processing of data, even if pertinent to the purpose of the collection and processing of personal data provided for the purposes of commercial information or sending advertising or direct sales material or for the fulfillment of market research or commercial communication. Each user also has the right to withdraw consent at any time without prejudice to the lawfulness of the processing based on the consent given prior to the withdrawal;
• receive their personal data, provided knowingly and actively or through the use of the service, in a structured format, commonly used and readable by an automatic device, and to transmit them to another data controller without hindrance;
• lodge a complaint with the Guarantor Authority for the protection of personal data in Italy;

We remind you that for any question or request relating to your personal data and respect for your privacy, you can write to: info@torrefazionebugella.it.

5. HOW AND FOR HOW LONG WILL YOUR DATA BE KEPT?

The storage of personal data will take place in paper and / or electronic / computer form and for the time strictly necessary to fulfill the purposes referred to in point 1, in compliance with your privacy and current regulations.

6. HOW DO WE ENSURE THE PROTECTION OF YOUR DATA?

The security of your data is of paramount importance to us. Our IT systems are equipped with backups and specific software for protection from attacks. Our mailboxes are all equipped with an SSL security certificate.

7. CAN THE PRIVACY POLICY BE SUBJECT TO CHANGES OVER TIME?

This information may be subject to changes. If substantial changes are made to the use of user data by the Owner, the latter will notify the user by publishing them with the utmost clarity on their pages or through alternative or similar means.